Process premium payments, refunds, and billing adjustments.
Generate and send invoices and billing statements.
Respond to policyholder billing questions via phone, email, or chat.
Investigate and resolve billing discrepancies and payment issues.
Update customer account and policy information in billing systems.
Monitor overdue accounts and assist with payment collections.
Ensure compliance with company policies and insurance regulations.
Maintain accurate billing records and documentation.
Coordinate with underwriting, claims, and finance teams to resolve account
issues.
Prepare billing reports and reconcile payment records.
📌 Executive Noida
🏢 EXL
📍 Noida
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