We will count on you to:
Act as a process owner and subject matter expert for team members and stakeholders
70% Processing & technical check and 30% managerial activities
Handling tasks for UK health insurance products - like GLA, GIP, PMI, Dental, Pension, etc.
Excellent communication with clients, colleagues and providers
Interpretation of policy terms and client requirements to draft Renewal or Market Review Report
Valuable understanding of claims Underwriting process
Enter, validate and provide data analysis for various data used in renewal process (employee headcount movement, claim history, underwriting details, premium changes etc.)
Prepare various documents that are used in placement process and distributed by local client contacts to clients (Proposals, RFQ, Confirmation of Placement, Renewal Report, e-mails
Creating reports, perform data analysis, including presentation of data insights
Leading transition calls and creating process documents (e.g., SOPs, PMAPs etc.)
Drive and Focus on the culture of First Time Right




Mentoring and coaching current hires
Ownership of timely delivery on all deliverables assigned to the team through effective planning and monitoring
Mentoring a team directly on client deliverables in a transactional and project-based setting
Accurate recording of time on appropriate financial system to ensure achievement of financial / chargeable hours target
Own accountability by being able to help the teams troubleshoot issues in projects on both technical and business side
Responsible for managing stakeholders and process SLAs
Define, delegate and monitor the various employee engagement initiatives for the assigned shop viz; R&Rs;, SPOT Award System and so on
Drive improvement/ Lean ideas within the team
Preparation of various process reports as and when delegated by managers
Mailbox monitoring and ensuring effective SLA controls
Identify the developmental and process training needs for team and ensuri

📌 Manager Uk Health Operations Gurugram
🏢 Oliver Wyman
📍 Gurugram