Ash Buyers Agency is looking for a confident, organised and motivated Sales Support Specialist to join our growing team in Ahmedabad.
This role is ideal for someone who enjoys speaking with people, has robust administrative skills, and is comfortable working in a structured sales environment.
You will work closely with our sales and client services teams and play an key role in managing recent enquiries, qualifying prospective clients, maintaining accurate information and supporting the sales process.
About the Role
Your primary responsibility will be to contact prospective clients who have submitted an enquiry and guide them through the next stage of our process.
Your responsibilities will include:
Calling new client enquiries to verify and collect relevant information
Building rapport and creating a positive client experience
Understanding clients' property goals, circumstances and requirements
Helping clients understand the next steps in our process
Accurately recording and updating client information in our CRM
Following structured scripts, processes and sales systems
Maintaining accurate client records and documentation
Supporting the sales team with follow-ups and administrative tasks
Coordinating with internal teams to ensure smooth client handovers
Following up with prospective clients in a timely and professional manner
About You
To be successful in this role, you will have:
Previous experience speaking with clients over the phone
Strong communication and interpersonal skills
Excellent listening and questioning skills
Confidence speaking with clients and gathering personal and financial information professionally
Strong administration and data-entry skills
Excellent attention to detail and accuracy
Good organisational and time-management skills
Confidence using CRM systems and Microsoft Office applications
A positive attitude and willingness to learn
The ability