We are a U.S.-based dental organization operating 10 practices in Northern California, including general dentistry, implant dentistry and full-mouth rehabilitation centers.
We are establishing a dedicated Dental RCM and Business Support operation in Mohali/Chandigarh. We are seeking an experienced, hands-on leader to build and manage the India team and take ownership of the complete revenue cycle for all 10 practices.
This position requires direct U.S. dental RCM experience. Candidates with only medical billing experience will not be considered.
Key Responsibilities
Manage end-to-end dental RCM, from insurance verification through final payment reconciliation
Audit and improve existing billing and collection workflows
Initially recruit and manage approximately two experienced dental RCM specialists
Build and scale the India team as additional responsibilities transition from the U.S.
Develop SOPs, training programs, productivity standards and quality-control systems
Provide weekly and monthly performance dashboards to U.S. leadership
Revenue-Cycle Responsibilities
Dental insurance eligibility and complete benefit verification
PPO plan interpretation, deductibles, annual maximums and remaining advantages
Frequency and age limitations, waiting periods, missing-tooth and replacement clauses
Alternate benefits, downgrades and coordination of perks
Primary and secondary insurance
Implant, major-service and orthodontic coverage
Pre-authorizations and predeterminations
CDT coding, narratives, radiographs and claim attachments
Electronic claim submission and claim scrubbing
Rejections, denials, corrected claims and appeals
Insurance follow-up and aging management
EOB and ERA processin
📌 India Head – U S Dental Rcm Rupnagar
🏢 Ora Dentistry
📍 Rupnagar
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