We’re on a mission to change the future of
clinical research. At Perceptive, we help the
biopharmaceutical industry bring medical
treatments to the market, faster.
Our mission is to change the world
but to do this, we need people like you.

Apart from job satisfaction, we can offer you:

HEALTH:
Medical plan for you and your dependents.
Personal Accident Insurance
Life Insurance
Critical illness cover

WEALTH:
Salary structure and Flexi basket
Provident fund of 12%
Gratuity scheme

YOURSELF: Internal growth and development programs & trainings

Perceptive is seeking a skilled Network Operations Center (NOC) & End User Compute Service Desk Engineer to join our agile team. The successful candidate will be responsible for providing technical support and ensuring the smooth operation of our network, end-user computing environments, and Microsoft Azure server environments. This role requires a proactive individual with strong problem-solving skills and the ability to work effectively in a fast-paced workplace. The position is shift-based,



supporting a 24x7 rota to ensure continuous coverage and support. Additionally, the role involves major incident management to swiftly address and resolve critical issues.

Key Responsibilities

Monitor and manage network environments
Ensure optimal performance and update of critical network infrastructure

Provide technical support to end users
Resolve issues relating to hardware, software and mobile telephony across our end userbase

Perform routine maintenance and updates
Maintain and update network and compute environments

Collaborate with other functions and teams within IT and the wider business unit
Troubleshoot and resolve complex technical issues

Maintain knowledge documentation
Document network configurations, procedures and known issues

Assist in the implementation of recent technologies
Implement and upgrade new services and platforms, adhering to appropriate change controls

Ensure compliance w

📌 It Operations Engineer Hyderabad
🏢 Perceptive
📍 Hyderabad