Provide technical support for desktops, laptops, mobile devices, and
enterprise applications across onsite and remote settings.
Manage device lifecycle activities, including provisioning, imaging,
deployment, upgrades, refreshes, and asset recovery.
Support conference room and collaboration technologies, including audio/video
systems, meeting room solutions, and workplace technology platforms.
Troubleshoot and resolve hardware, software, operating system, network
connectivity, and infrastructure-related issues.
Coordinate with internal IT teams and external vendors to resolve incidents,
perform repairs, and maintain technology standards.
Support onboarding, office moves, technology rollouts, and other end-user
technology initiatives.
Maintain accurate documentation of technical procedures, assets, incidents,
and service requests using IT service management tools.
Contribute to continuous improvement initiatives that enhance operational
efficiency and the overall end-user experience.

📌 It Technical Senior Specialist Gurugram
🏢 UL Solutions
📍 Gurugram