Customer Support Executive – Premium Voice Process
Location: GB Palya, Bengaluru
About the Role
We are hiring Customer Support Executives for multiple Premium Voice Processes. This role is ideal for candidates with excellent spoken English, robust communication skills, and a customer-first approach. Freshers and experienced candidates with a minimum of 6 months of experience are welcome to apply.
Key Responsibilities
Handle inbound, outbound, and chat-based customer interactions professionally.
Resolve customer queries efficiently while ensuring high customer satisfaction.
Communicate confidently and fluently in English.
Follow company processes and maintain quality standards.
Deliver an exceptional customer experience.
Eligibility
Any Graduate.
Minimum 6 months of experience.
Excellent verbal communication and interpersonal skills.
Language Requirements
Candidates must have excellent spoken and written English, along with proficiency in at least one of the following regional languages:
Kannada
Tamil
Malayalam
Hindi
Marathi
Bengali
Gujarati
English Communication Requirements
Candidates should possess:
Excellent spoken English.
Transparent pronunciation with a neutral accent.
Robust listening and comprehension skills.
Confidence in handling customer conversations.
Selection Process: All shortlisted candidates will undergo a Versant Communication Assessment. The minimum qualifying score will vary depending on the assigned process.