We're hiring Customer Support Executives for the Traya process!
Are you a valuable communicator with a passion for helping customers? Start your career in customer support with an exciting prospect to work in a professional and growth-oriented environment.
Job Details
Role: Customer Support Executive
Company: Radical Minds
Process: Traya
Employment Type: Full-Time
Work Mode: Work From Office
Shift: Day Shift
Working Days: 6 Days Working
Weekly Off: 1 Rotational Off
Salary:
Freshers: ₹18,000 per month
Experienced Candidates: ₹20,000 per month
Language Requirement
Good communication skills in English and Hindi are mandatory.
Who Can Apply?
Freshers and experienced candidates are welcome.
Solid verbal communication and listening skills.
Good problem-solving and interpersonal skills.
Customer-focused attitude with patience and professionalism.
Basic computer knowledge and ability to work with CRM or support systems.
Comfortable working from the office and following a 6-day work schedule.
Comfortable working in a day-shift workplace.
Key Responsibilities
Handle customer queries professionally and provide accurate information.
Understand customer concerns and resolve issues effectively.
Ensure a positive customer experience and high customer satisfaction.
Update customer interactions and relevant details accurately in the system.
Follow process guidelines, quality standards, and company policies.
Escalate unresolved or complex issues to the appropriate team when required.
Immediate Joiners Preferred!
Apply now and build your career in the growing customer support industry with Traya Process!