Roles & Responsibilities: Customer Support Provide customer support via Voice, Chat, and Email for international clients. Handle customer queries, complaints, and service requests efficiently. Maintain high levels of customer satisfaction and professionalism. Domain-Specific Support Assist customers in Telecom, E-commerce, Banking, Technology Products, Travel, and Fraud-related queries. Analyze and resolve customer issues promptly or escalate to relevant teams. Communication & Documentation Maintain accurate records of customer interactions and transactions. Communicate clearly and effectively with customers from different regions and time zones. Required Skills: Excellent English communication skills (written and verbal). Positive problem-solving and analytical abilities. Patience and empathy to handle customer concerns effectively. Basic computer knowledge and ability to work with CRM tools.
📌 Mnc Hiring Freshers/Experienced For Voice/ Chat Process (Delhi)
🏢 Axis Consultants
📍 Delhi
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