We are seeking a customer-focused Relationship Manager – RBB to manage and grow the retail customer portfolio. The role involves deepening customer relationships, cross-selling banking products, and delivering personalized financial solutions. Key Responsibilities: Manage a portfolio of retail banking customers (liabilities and assets) Cross-sell banking and third-party products: savings, current accounts, FDs, insurance, mutual funds, loans Drive customer engagement through regular interactions and service excellence Achieve assigned sales and revenue targets Ensure compliance with KYC, AML, and other regulatory requirements Key Skills: Solid knowledge of retail banking products and services Sales and relationship management expertise Excellent communication and customer service skills Basic knowledge of investment and insurance products Proficiency in banking software and MS Office tools