We're Hiring | Team Lead - InternationalLocation: GhansoliShifts: Rotational ShiftsWorking Days: 5 days working | 2 rotational week-offsCTC: Up to 7.00 LPAImmediate Joiners preferred!Roles and Responsibilities:- Manage daily operations of the team, ensuring productive handling of customer queries and issues.- Knowledge and understanding of NPS & BQM- Oversee shrinkage management to minimize losses and optimize productivity.- Develop and implement strategies to reduce attrition rates through effective employee engagement initiatives.- Ensure seamless escalation processes for complex cases and maintain high levels of CSAT (Customer Satisfaction).- Monitor KPIs such as AHT, SLA, and rostering to ensure compliance with industry standardsRequirements:- At least 1 year experience as a Team Lead on paper- Excellent English communication skills- Comfortable working rotational shiftsInterested candidates may contact directly or share their resumes:HR RiyaEmail: riya.Reji1@Contact:

📌 Team Lead (Solapur)
🏢 Anonymous
📍 Solapur