Responsibilities: Review and validate customer entitlements, subscriptions, licenses, and services. Organize contracts, order forms, and amendments to build accurate renewal profiles. Create and maintain baseline quotes and renewal spreadsheets. Develop Excel spreadsheets summarizing renewal terms, product details, pricing, and timelines. Coordinate with CS Operations, CSMs, Deal Desk, and Finance to ensure data accuracy. Maintain and update internal systems (Salesforce, CPQ, etc.) with current contract and customer data. Support Renewal Managers in delivering accurate and timely renewal packages. Identify and resolve data inconsistencies proactively to avoid delays.
📌 Renewal Support Analyst (Pune)
🏢 Sailpoint Technologies
📍 Pune
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