1. Build and maintain robust relationships with existing customers.
2. Handle customer queries, concerns, and feedback professionally.
3. Create, assign, and track support tickets until closure.
4. Coordinate with internal teams to ensure timely issue resolution.
5. Follow up with customers and keep them updated on issue status.
6. Ensure customer satisfaction and provide a positive customer experience.
Skill(s) required
B2B Sales Customer Acquisition Customer Support Effective Communication
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. have minimum 1 years of experience
Other requirements
1. Experience working with CRM, ticketing, or customer support platforms.
2. Understanding of SaaS, software, digital marketing, or technology products will be an advantage.
3.
Experience handling B2B customers will be an added advantage.
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: ₹ 2,80,000 - 3,50,000 /year
Perks
Informal dress code Free snacks & beverages
Number of openings
10
About EMOVUR
Emovur is a website development and digital marketing partner for small and medium businesses. We craft a unique experience for your customers that outsells and outshines your competition online.
Activity on Internshala
Hiring since December 2019
108 opportunities posted
53 candidates hired
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📌 Customer Support Executive (Bengaluru)
🏢 Emovur
📍 Bengaluru
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