Job Description: Logistics Supervisor – Import & Export

Industry: Medical Device Manufacturing & Tradeing
Location: Remote
Employment Type: Full-time
Reporting To: Operations Head

Key Responsibilities

- Handle end-to-end import, export and logistics activities for medical devices, components, raw materials and finished products.
- Prepare, verify and maintain all import and export documentation.
- Coordinate with customs brokers/CHAs, freight forwarders, shipping lines, airlines, transporters, suppliers, customers and banks.
- Track every shipment from pickup until customs clearance and final delivery.
- Ensure timely customs clearance and prevent unnecessary demurrage, detention, storage and late-documentation charges.
- Coordinate domestic transportation, factory dispatches, port movements and warehouse deliveries.
- Maintain shipment-wise records, expense statements and complete audit trails.
- Coordinate with Quality Assurance and Regulatory Affairs teams for medical-device shipment compliance.

Required Import and Export Documentation Knowledge

The candidate should have practical knowledge of:

- Commercial Invoice
- Proforma Invoice
- Packing List
- Purchase Order and Sales Order
- Bill of Entry
- Shipping Bill
- Bill of Lading and Airway Bill
- Certificate of Origin
- Preferential Certificate of Origin
- Insurance Certificate
- Import and Export Licences
- IEC and ICEGATE documentation
- AD Code registration and port mapping
- e-SANCHIT document uploading
- Import General Manifest and Export General Manifest
- Letter of Credit and bank-related documents
- Delivery Order and customs duty challans
- LUT/Bond documentation under GST
- Proof of Export and e-BRC closure
- RoDTEP, duty drawback and other export-benefit documents, where applicable
- MSDS, dangerous-goods declarations and IATA/IMDG documentation, where applicable
- Inspection certificates, test reports, Certificate of Analysis and Free Sale Certificate
- Country-specific import permits and product-registration documents





Regulatory Knowledge Required

- Indian Customs procedures and applicable customs regulations
- DGFT Foreign Trade Policy
- IEC and ITC-HS import/export classification
- Customs valuation, applicable duties, IGST and exemption notifications
- Restricted, prohibited and freely importable/exportable goods
- GST requirements for exports, LUT and zero-rated supplies
- FEMA and RBI requirements for international payments
- Incoterms 2020, including EXW, FOB, CIF, CFR, FCA, DDP and DAP
- International freight, insurance and customs-clearance procedures
- Free Trade Agreements and preferential duty benefits
- CDSCO requirements and Medical Devices Rules, 2017
- Medical-device import licences and permissions, including MD-15 and MD-17 where applicable
- Medical-device labelling, batch, serial number, shelf-life, storage and traceability requirements
- Destination-country regulations for exported medical devices
- Cold-chain and temperature-controlled shipment requirements, where applicable

Efficiency Improvement and Cost-Reduction Responsibilities

- Obtain and compare quotations from multiple freight forwarders and transporters.
- Negotiate freight rates, customs-clearance charges, transportation rates and annual contracts.
- Select the most cost-effective shipping mode: air, sea, road, courier or multimodal transport.
- Consolidate shipments wherever possible to reduce freight cost.
- Improve container, pallet and vehicle utilisation.
- Optimise packaging to reduce volumetric weight without compromising product safety.
- Review Incoterms and recommend commercially beneficial shipment terms.




- Reduce emergency air shipments through better material and dispatch planning.
- Monitor port dwell time and prevent demurrage, detention and warehouse charges.
- Use applicable Free Trade Agreements and duty benefits after verification.
- Track freight cost per shipment, kilogram, product and customer.
- Analyse planned versus actual logistics costs and report monthly savings.
- Develop standard operating procedures, checklists and document-control systems.
- Evaluate logistics vendors based on cost, service quality, transit time and claim history.
- Investigate delayed, damaged or short-delivered shipments and implement corrective actions.

Qualification and Experience

- Graduate in Commerce, Business Administration, Logistics, Supply Chain or a related field.
- Diploma or certification in EXIM, customs clearance or supply-chain management is preferred.
- Approximately 3–6 years of relevant logistics and import-export experience.
- Experience in medical devices, pharmaceuticals, healthcare products or regulated manufacturing is strongly preferred.
- Practical experience working with customs brokers, freight forwarders and government portals.
- Knowledge of ERPNext or another ERP system and robust MS Excel skills.
- Good written and verbal communication skills in English and Hindi.
- Willingness to visit ports, airports, customs offices and transporter locations when required.

Key Performance Indicators

- On-time customs clearance and delivery percentage
- Import/export documentation accuracy
- Freight cost per shipment
- Reduction in demurrage, detention and storage charges
- Planned versus actual logistics cost
- Shipment damage and loss rate
- Vendor performance and transit-time adherence
- Pending e-BRC and shipment-closure ageing
- Customs and regulatory compliance deviations
- Monthly logistics cost savings

Pay: ₹25,000.00 - ₹65,000.00 per month

Benefits:

- Work from home

Work Location: Remote

📌 Logistics Supervisor (India)
🏢 Cardio Care
📍 India