Key Responsibilities

- Handle domestic air ticket bookings using GDS/online portals (Amadeus, TBO, etc.)
- Manage railway ticket bookings via IRCTC and other authorized platforms
- Assist clients with passport appointment scheduling and documentation guidance
- Coordinate with customers for travel requirements and provide suitable options
- Ensure accurate fare quotations and timely ticket issuance
- Monitor booking deadlines, cancellations, and reissues
- Maintain proper records of bookings and client details
- Handle basic customer queries via phone, WhatsApp, and email
- Coordinate with internal team for smooth execution of services

Required Skills & Qualifications

- Minimum 1–2 years experience in travel agency or ticketing role
- Knowledge of GDS systems (Amadeus preferred) and booking portals
- Familiarity with IRCTC rail booking system
- Understanding of passport application and appointment process
- Valuable communication and customer handling skills
- Strong attention to detail and ability to work under deadlines
- Basic computer skills (MS Excel, email handling, CRM tools)

Pay: From ₹144,000.00 per year

Work Location: In person

📌 Domestic travel and packages (India)
🏢 shree vikas travel services
📍 India