29 Aug
|
Amritara Hotel & Resorts Pvt.Ltd
|
India
29 Aug
Amritara Hotel & Resorts Pvt.Ltd
India
A Front Office Manager oversees the hotel or office reception team, manages guest services, and ensures smooth daily front desk operations.
Key Responsibilities
- Manage Staff: Hire, train, and schedule receptionists and desk agents.
- Handle Complaints: Resolve guest issues quickly and politely.
- Supervise Operations: Oversee check-ins, check-outs, and room assignments.
- Manage Budgets: Track front office expenses and room revenue.
- Ensure Safety: Follow emergency procedures and keep guest data secure.
- Coordinate Teams: Work with housekeeping and maintenance to ready rooms.
Qualifications
- Education: Bachelor’s degree in Hotel Management, Hospitality, or a related field.
- Experience:
10 to 15 years of experience in front office operations or hospitality.
- Skills: Solid leadership, clear communication, and problem-solving abilities.
- Software: Knowledge of Property Management Systems (PMS) like Opera or hotel booking software.
- Language: Fluent in English; a second language is a plus.
Benefits
- Food provided on duty hours
- Accommodation provided
- Opportunities for career growth in hospitality management.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
📌 Front Office Manager (India)
🏢 Amritara Hotel & Resorts Pvt.Ltd
📍 India