Job Description – Team Lead – Broadband Sales (B2C)

Position: Team Lead – Broadband Sales

Industry: ISP / Telecom / Broadband

Location: Siliguri, West Bengal

Salary: Up to ₹7 LPA

Experience: 4–8 years in B2C Broadband / Telecom Sales

Employment Type: Full-time

About the Role

We are looking for an experienced and result-oriented ,Team Lead – Broadband Sales to spearhead B2C broadband sales operations in Siliguri.

The selected candidate will be responsible for developing and creating the broadband market from Inception in Siliguri from the ground up, driving customer acquisition, establishing market presence, and building a high-performing sales team of 5–10 members.

Key Responsibilities

Develop and execute B2C broadband sales strategies for the Siliguri market.

Take ownership of **market creation and customer acquisition for Inception broadband services.

Identify new business opportunities, potential customer segments, and untapped areas within Siliguri.

Build, recruit, train, and manage a sales team of 5–10 members.

Set daily, weekly, and monthly sales targets for the team and ensure achievement.

Drive new broadband connections, lead generation, conversion, and revenue growth.

Develop strong relationships with customers, local influencers, societies, residential communities, and other relevant channels.

Conduct field visits and actively participate in market development activities.

Monitor competitor activities, pricing, offers, and market trends and recommend suitable strategies.

Ensure effective lead follow-up and improve conversion ratios.

Track team performance through regular reviews and performance reports.

Coach and motivate team members to improve productivity and achieve assigned targets.

Coordinate with installation, network,



customer service, and other internal teams to ensure smooth customer onboarding.

Maintain solid knowledge of broadband products, plans, pricing, and competitive offerings.

Ensure achievement of sales and revenue targets while maintaining quality of acquisition.

Provide regular market feedback and sales updates to management.

Desired Candidate Profile

Minimum 4 years of experience in B2C sales, preferably in Broadband / ISP / Telecom

Prior experience in Team Handling / Sales Team Leadership is preferred.

Strong knowledge of the local Siliguri market and customer ecosystem will be an advantage.

Proven track record of achieving sales targets.

Strong field sales and market development capabilities.

Experience in team building, recruitment, training, and performance management.

Good communication, negotiation, and interpersonal skills.

Highly energetic, target-oriented, and self-motivated.

Ability to work independently and build a business/market from the initial stage.

Key Performance Indicators (KPIs)

New broadband connections and monthly sales achievement.

Revenue generation and customer acquisition.

Market penetration and expansion across Siliguri.

Lead generation and conversion rate.

Team size, productivity, and target achievement.

Customer retention and quality of acquisition.

Overall growth of Inception's B2C broadband business in Siliguri.

Pay: ₹300,000.00 - ₹700,000.00 per year

Benefits:

- Health insurance
- Provident Fund

Application Question(s):

- How many years of Industrial experience do you have in ISP Sales?
- How many team member have you handled?
- What is your current ctc?
- What is your expected ctc?
- What is your Notice Period?
- Are you comfortable for Siliguri location?

Work Location: In person

📌 Team Lead- FOS (ISP) (India)
🏢 Hathway Cable & Datacom
📍 India