Client Support Executive – Email Process

Experience: Minimum 1 Year
Location: Bangalore
Employment Type: Full time
Work Mode: Work from Office

We are looking for a Client Support Executive – Email Process to join our team. The ideal candidate should have at least 1 year of experience in customer support, client support, email support, or a similar role and possess strong written and verbal communication skills.

Key Responsibilities

- Handle customer and client queries through email communication in a professional and timely manner.
- Understand customer concerns and provide accurate and appropriate resolutions.
- Respond to emails within defined Turnaround Time (TAT) and service-level standards.
- Handle customer complaints, escalations, and follow-ups effectively.
- Coordinate with internal teams to resolve customer issues and ensure timely closure.
- Maintain accurate records of customer interactions and resolutions.
- Follow company processes, quality guidelines, and communication standards.
- Ensure a high level of customer satisfaction through effective and professional communication.




- Identify recurring customer issues and escalate them to the relevant team when required.

Candidate Requirements

- Minimum 1 year of relevant experience in Email Support, Customer Support, Client Support, Customer Success, or a related process.
- Excellent written and verbal English communication skills.
- Strong typing and email-writing skills.
- Good problem-solving and interpersonal skills.
- Ability to handle multiple customer queries efficiently.
- Comfortable working in a work-from-office environment.
- Basic knowledge of MS Office and email communication tools.

Preferred Skills

Email Communication | Customer Support | Client Handling | Customer Success | Query Resolution | Escalation Handling | Problem Solving | MS Office

Interested Candidates

Interested candidates can share their updated resume or contact the HR team for further details.

Contact: +91-XXXXXXXXXX]

Location: Bangalore

Pay: ₹30,000.00 - ₹60,000.00 per month

Work Location: In person

📌 Client Support Executive – Email Process (India)
🏢 Foiwe Info Global Solutions
📍 India