Job Purpose: To provide day-to-day ERP support to users, maintain ERP master data, resolve system-related issues, coordinate with the ERP development team, and ensure smooth and accurate ERP operations.

Key Responsibilities:

· Create and maintain ERP masters such as item, customer, vendor, employee, user and other required masters.

· Provide day-to-day support to ERP users and resolve their queries/issues.

· Identify and troubleshoot ERP errors and coordinate with the ERP/software team for unresolved issues.

· Monitor ERP transactions and ensure proper data entry and process compliance.

· Test new ERP developments, modifications, reports and features before implementation.

· Prepare and maintain test cases and report testing results.

· Coordinate with users and ERP developers for new requirements and system improvements.

· Provide basic user training and guidance on ERP processes.

· Maintain records of ERP issues, resolutions and pending developments.

· Ensure accuracy,



completeness and security of ERP master data.

· Support ERP reports, MIS requirements and data-related queries.

· Follow up on system issues and ensure timely closure.

Required Skills

· Good typing and computer operating skills.

· Good knowledge of MS Excel, MS Office and ERP software.

· Basic knowledge of inventory, purchase and sales processes.

· Good knowledge of ERP systems and business processes.

· Good problem-solving and communication skills.

· Ability to understand user requirements and coordinate with technical teams.

·Willingness to learn new ERP features and processes.

Job Types: Full time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Provident Fund

Education:

- Bachelor's (Preferred)

Experience:

- ERP systems: 1 year (Required)

Language:

- English (Required)

Work Location: In person

📌 ERP Support Executive (India)
🏢 Suri Agro Fresh
📍 India