Location: Makarba, Ahmedabad, Gujarat
Work Mode: On-site
Experience: 1–5 Years
Employment Type: Full-Time
Shift: Night Shift / US Market

About the Role

We are looking for a motivated and technically inclined Tech Support Executive to join our team in Ahmedabad. The ideal candidate should have a basic understanding of technical support, troubleshooting, and web technologies, with a willingness to learn and grow in a fast-paced environment.

Freshers with good technical knowledge and a robust learning attitude are welcome to apply.

Key Responsibilities

- Provide technical support and assistance to clients/users.
- Troubleshoot basic technical, software, and system-related issues.
- Identify, analyze, and resolve customer technical queries.
- Coordinate with internal technical teams to resolve complex issues.
- Maintain proper records of customer issues and their resolutions.
- Monitor and follow up on open support tickets.
- Provide clear and professional communication to customers.
- Stay updated with new technologies and tools relevant to the role.

Required Skills

- Basic knowledge of JavaScript (JS)



and web technologies.
- Understanding of AI tools and AI Agents/Agentforce will be an advantage.
- Basic troubleshooting and problem-solving skills.
- Good verbal and written communication skills.
- Ability to understand technical issues and explain solutions clearly.
- Strong willingness to learn new technologies.
- Ability to work independently as well as in a team.

Who Can Apply?

- Freshers with relevant technical knowledge.
- Candidates with 0–5 years of experience in Technical Support, IT Support, Helpdesk, or a similar role.
- Candidates looking to build a career in technical support and emerging technologies.

Why Join Us?

- Opportunity to work with modern technologies.
- Learning and career growth opportunities.
- Exposure to AI, Agentforce, JavaScript, and technical support.
- Supportive and professional work environment.

Interested candidates can apply with their updated resume.

Pay: ₹20,000.00 - ₹80,000.00 per month

Work Location: In person

📌 Tech Support Executive (India)
🏢 Octonix Solutions
📍 India