Provide on-site installation, validation and commissioning of instruments Perform hands-on on-site troubleshooting, service and repairs
Provide high level technical support to external customers at their location Provide in office training to the customers
Interface with cross functional work teams such as field applications, customer support/services,product management, manufacturing and marketing/sales Develop Service technical documentation
Create and maintain service information in the company enterprise database Timely and professionally handle field service calls and issues arising from the field service visits,
triage with field applications scientists as appropriate
Timely complete and submit all required paperwork Communicate with the customer to ensure satisfaction and implement any necessary corrective
actions
Misc. other duties commensurate with the capabilities of a Field Service Engineer
WORK EXPERIENCE REQUIREMENTS:-
Freshser can also apply
0-2 Years of experience in maintenance or service
Assemble, install, repair, and maintain elevators.
Review blueprints or specifications to determine work equipment’s.
Test newly installed equipment’s to ensure that it meets specifications.
Maintaining and Repairing Mechanical Equipment.
Expert in electric wiring and should possess good knowledge on electronics.
Maintain log books that detail all repairs & check performed.
Check that safety regulations and building codes are met.
Submit reports on daily basis.
Have good computer knowledge.