Customer Service Executive (India)

Customer Service Executive (India)

29 Aug
|
Crest IT Consulting
|
India

29 Aug

Crest IT Consulting

India

* Handle and resolve *customer queries, requests, and service-related issues*.

* Coordinate with *customers, internal teams, technical teams, vendors, and other stakeholders*.

* Create, track, update, escalate, and close tickets within defined timelines.

* Monitor *open and pending tickets* and provide regular status updates to customers.

* Understand customer issues and communicate them clearly to the relevant technical teams.

* Follow *SOPs, escalation matrix, and defined support processes*.

Pay: ₹20,000.00 - ₹30,000.00 per month

Perks:

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Service Executive (India)
🏢 Crest IT Consulting
📍 India

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