29 Aug
|
I premium india
|
India
29 Aug
I premium india
India
Here's a professional Front Desk Sales Executive job description for iPremium Care.
Job Description: Front Desk Sales ExecutiveCompany
iPremium Care
Position
Front Desk Sales Executive
Location
Bengaluru, Karnataka
Employment Type
Full-Time
Job Summary
iPremium Care is looking for a dynamic, customer-focused, and sales-driven Front Desk Sales Executive to manage front office operations while assisting customers with product and service inquiries. The ideal candidate should have excellent communication skills, a professional appearance, and the ability to convert walk-in inquiries into sales while delivering an exceptional customer experience.
Key Responsibilities
- Welcome and assist walk-in customers in a professional and friendly manner.
- Understand customer requirements and recommend suitable products and services.
- Generate sales by promoting the company's products, services, and ongoing offers.
- Handle customer inquiries, appointments, and follow-up calls.
- Maintain accurate customer records and update the CRM system.
- Coordinate with the service and operations teams to ensure a smooth customer experience.
- Manage billing, invoices, and basic cash handling, if required.
- Maintain the reception area and ensure a clean, organized, and welcoming environment.
- Handle incoming phone calls, emails, and WhatsApp inquiries professionally.
- Meet daily and monthly sales targets while ensuring high customer satisfaction.
- Assist in administrative and front office tasks as assigned.
Required Qualifications
- Bachelor's degree or equivalent qualification.
- 1–3 years of experience in front desk, customer service, retail sales, or inside sales.
- Freshers with excellent communication skills and a passion for sales may also apply.
Required Skills
- Excellent verbal and written communication skills.
- Strong sales and customer relationship skills.
- Skilled appearance and positive attitude.
- Good interpersonal and negotiation skills.
- Basic knowledge of Microsoft Office and CRM software.
- Ability to multitask and work in a fast-paced environment.
- Strong organizational and problem-solving skills.
Additional Requirements
- Candidates must currently be based in Bengaluru.
- Immediate joiners will be given preference.
- Willingness to work from the office on a full-time basis.
- Ability to work on weekends or holidays if required, with weekly offs as per company policy.
Key Performance Indicators (KPIs)
- Monthly sales target achievement.
- Customer conversion rate.
- Customer satisfaction and feedback.
- Follow-up and lead conversion performance.
- Accuracy in customer records and billing.
Why Join iPremium Care?
- Attractive salary with performance-based incentives.
- Friendly and supportive work environment.
- Opportunities for career growth and development.
- Training and exposure to customer service and sales excellence.
Pay: ₹9,824.77 - ₹20,633.27 per month
Location:
- HSR Layout Sector 2, Bengaluru, Karnataka (Required)
Work Location: In person
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