Job Title : Field Service Engineer

Qualification

Diploma / B.E. / B.Tech in Electronics, Electrical, Instrumentation field.

Freshers with strong technical knowledge can also be considered.

Required Skills

Strong knowledge of Electronics and electronic components.

Good knowledge of electronic products, their applications, functions, and operations.

Ability to identify faults, troubleshoot products, and provide appropriate technical solutions.

Good customer-handling and convincing skills.

Excellent interpersonal and communication skills.

Strong problem-solving and analytical abilities.

Good team-working and time-management skills.

Willingness to travel for customer visits, if required.

Key Responsibilities

Provide technical support to customers regarding electronic instruments, applications, functions, and operations.

Understand customer requirements and recommend suitable products and technical solutions.

Diagnose product faults and troubleshoot electronic instruments effectively.

Handle customer technical queries through phone, email, and on-site visits.

Provide technical guidance for product installation, operation, and applications.

Conduct product demonstrations and explain product features and applications to customers.

Maintain proper records of customer complaints, service requests, troubleshooting, and resolutions.





Identify recurring technical issues and coordinate with the concerned department for corrective action.

Research and recommend new opportunities for product and service improvement.

Recommend improvements to enhance customer satisfaction, service quality, and profitability.

Maintain quality service by following company standards, procedures, and guidelines.

Build and maintain strong relationships with customers through professional and courteous communication.

Preferred Knowledge

Industrial automation and electronic instrumentation.

Sensors, controllers, timers, counters, indicators, temperature controllers, and other electronic instruments.

Basic understanding of troubleshooting and testing of electronic circuits/instruments.

Experience in technical service, troubleshooting, technical support, or customer handling will be an added advantage.

Interested Candidates

If you are interested in this opportunity and meet the above requirements, please share your updated resume or contact us at:

Contact: +91-XXXXXXXXXX

Pay: ₹30,000.00 - ₹35,000.00 per month

Perks:

- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Provident Fund

Application Question(s):

- What is Your Current & Expected CTC ?

- List a 2-3 dates to do an interview (Face to Face) ?
- Are you comfortable with Field visit in Ahmedabad only ?

Work Location: In person

📌 Field Service Engineer (India)
🏢 Multispan Control Instruments Private
📍 India