Technical Support Specialist (India)

Technical Support Specialist (India)

29 Aug
|
HCLTech
|
India

29 Aug

HCLTech

India

Bengaluru, Karnataka
Job Summary

SAP Basis Administrator - Subject matter expert in SAP basis administration

8+ years experience in the Information Technology Field
3+ years of relational database design, maintenance, performance tuning, upgrading and administering
2+ years of SAP HANA database maintenance, performance tuning, upgrading and administering
5+ years supporting SAP systems in Windows environments
5+ years SAP Basis core support including transport management, patching, enhancement packages and version upgrades.
Experience implementing and migrating large scale SAP enterprise wide applications and databases to current platforms and versions

Ability in project planning and execution

Key Responsibilities

Install, manage, monitor, tune & troubleshoot SAP systems and databases in accordance with defined SLAs

Manage & monitor operating systems on all SAP Systems
Provide SAP basis support to other SAP Teams
Work with IT Operations team members to design and implement controls for new technologies,



systems & their supporting infrastructure to ensure systems are available and recoverable in accordance with our service level agreements
Availability to work selected weekends to perform off-hours maintenance to ensure our systems are available and secure
Availability to participate in a rotating on-call program for after-hours emergency support
Provide guidance to other SAP Basis/Auths Team members including external contractors
Skill Requirements

SAP NW 7.4+, SAP HANA 2.0+, MS SQL Server 2016+, MS Windows Server 2019+, SUSE Linux 12+; MS Active Directory; MS DNS & DHCP; Network (IP, Subnet, WLAN, VPN, etc)

Other Requirements

Nice to have

Experience with Active Directory including GPOs
Solution Manager
SAP Certification
Bachelor's Degree in Computer ScienceEngineering or Equivalent
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📌 Technical Support Specialist (India)
🏢 HCLTech
📍 India

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