Job Description: Sr Project Manager for insurance client

- Responsibilities: Lead end-to-end delivery of complex programs and strategic initiatives, owning scope, schedule, budget, quality, risks, dependencies, and executive-level outcomes
- Act as Secretariat for SteerCo, Delivery Action Team (DAT), and strategic governance forums, ensuring effective coordination and decision tracking
- Support New Demand Pathway to enhance delivery efficiency and portfolio throughput
- Define program operating model, governance cadence, delivery roadmap, milestone plans, and accountability structure across business, technology, data, risk, and compliance stakeholders
- Provide embedded PMO/delivery support to create portfolio capacity and enable focus on execution
- Drive continuous improvement and value creation across delivery processes
- Champion Agile portfolio management practices and provide training on portfolio frameworks
- Act as the interface between delivery teams and central PMO/APO services
- Enable data governance and regulatory compliance through alignment with risk and compliance teams
- Manage integration, dependencies, and cross-functional alignment across business and technology teams
- Manage interdependent workstreams, vendor/client teams, senior stakeholders, and delivery leads to ensure integrated execution and timely resolution of blockers
- Govern backlog prioritization and ensure alignment with strategic goals, funding, and stakeholder expectations
- Support Agile program execution including quarterly planning and sprint alignment across multiple squads
- Lead stakeholder communication and reporting , including SteerCos, dashboards, and status updates across geographies
- Drive RAID management , including risk mitigation, escalation, and issue resolution
- Support financial analysis and decision-making , including cost-benefit, cost of delay, and prioritization trade-offs
- Own program-level financial tracking, resource planning,



capacity management, benefits realization, and leadership reporting to support informed investment decisions
- Enable cross-geography collaboration through structured planning and effective communication

- Qualifications: Bachelor's degree in Computer Science, Business Administration, or related field; Master's degree preferred.
- 12+ years of experience in Project Management, Program Management, PMO, or delivery leadership roles, with demonstrated ownership of complex, cross-functional transformation initiatives aligned to strategic business goals
- Proven experience as a Lead Project Manager or Program Manager managing multiple workstreams, senior stakeholder forums, delivery governance, RAID logs, resource plans, and executive reporting
- Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change.
- Able to influence a diverse group of stakeholders; strong leadership skills.
- Ability to operate independently in a client-facing leadership role, drive governance conversations, manage escalations, and align delivery teams with program objectives.
- Able to make difficult and quick decisions daily.
- Strong problem solver with demonstrated ability to lead a team to push the solutions and progress.
- Excellent analytical, problem-solving, and decision-making skills, with the ability to prioritize competing demands effectively.
- Exceptional communication, negotiation, and interpersonal skills, with the ability to influence and collaborate across team.
- Strong Presentation and leadership skills
- Agile practitioner capabilities and experience working with or in Agile teams
- Robust understanding of hybrid, Agile, and waterfall delivery models, with ability to tailor governance, planning, and reporting practices based on program complexity and stakeholder needs
- Strong team-work, co-ordination, organization and planning skills

📌 PM_PMO_Sr (India)
🏢 EXL Service
📍 India