We are looking for a dedicated and customer-oriented Front Office Executive to join our hospital team. The ideal candidate will be responsible for managing front desk operations, coordinating patient services, and ensuring a smooth and professional experience for patients and visitors.

Responsibilities:

- Welcome and assist patients, visitors, and attendants in a courteous and professional manner
- Manage patient registration, appointments, admissions, and billing coordination
- Handle incoming calls, inquiries, and direct them to the appropriate departments
- Coordinate with doctors, nursing staff, and other departments for efficient patient flow
- Maintain and update patient records accurately in the hospital management system
- Guide patients regarding hospital services, consultation schedules, and procedures
- Ensure timely communication regarding appointments, delays, and follow-ups
- Handle patient feedback and escalate concerns to the concerned department when required
- Maintain confidentiality of patient information and comply with hospital policies
- Ensure the reception and waiting areas are organised and presentable at all times




- Perform administrative and clerical duties as assigned by management

Requirements:

- Bachelor’s degree or equivalent qualification preferred
- Excellent communication and interpersonal skills
- Basic computer proficiency and knowledge of hospital management software preferred
- Strong organisational and multitasking abilities
- Pleasant personality with a professional and service-oriented attitude
- Ability to work in shifts, including weekends and holidays if required
- Prior experience in a hospital or healthcare setting will be an added advantage

Skills:

- Solid customer service and patient-handling skills
- Effective communication and coordination abilities
- Problem-solving and conflict resolution skills
- Time management and attention to detail
- Ability to work in a fast-paced healthcare workplace

Benefits:

- Competitive salary package
- Opportunities for professional growth and development

Pay: ₹10,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Front Office Executive (India)
🏢 ASCENT ENT HOSPITAL& MEDICAL CENTRE
📍 India