Job Requirements include the following:

Chinese (Mandarin) Language Requirement: proficiency in both spoken and written

Location: 100% Remote

Job Description

Project: EKM (Enterprise Knowledge Management) Project

Role: Communication

Min. Years of Experience: More than 3 years experience in communication, marketing or change management

Primary Skillset / Functional Knowledge

- Strong communication and engagement expertise, with the ability to design, develop, and deliver clear, compelling communication strategies to support large-scale change initiatives.
- Excellent writing, storytelling, and content design skills, able to translate complex topics into simple, engaging messages and create persona-based communication kits, newsletters, and campaign materials with a solid focus on user experience.
- Hands-on experience managing communication channels and assets, including internal newsletters, SharePoint sites, Viva Engage communities, videos, and surveys, ensuring content is up-to-date, engaging, and impactful.
- Basic change management capabilities, including stakeholder management, change impact assessment, communication planning, and change network engagement, to support end-to-end change journeys.
- Proficiency with digital communication and creation tools, such as Microsoft Clipchamp (or similar video creation tools), SharePoint, Viva Engage, Microsoft Forms (survey design and maintenance), Canvas, etc.
- Basic understanding of Knowledge Management (KM) concepts and practices (e.g. knowledge sharing, reuse, and adoption).



Prior exposure to KM or enterprise knowledge initiatives is a plus, but not mandatory.

Typical Tasks After Onboarding

- Plan, manage, and deliver end-to-end communication and engagement activities to support the EKM program and related initiatives.
- Develop and deliver persona-based communication kits and materials, including presentations, videos, newsletters, and campaign assets, ensuring messages are clear, engaging, and user-centric.
- Design and produce engaging short-form multimedia content, leveraging internal social and digital platforms to create short videos, posters, and visual campaign materials that drive awareness and engagement.
- Build, manage, and continuously maintain communication and engagement channels, such as SharePoint sites, Viva Engage communities, Pulse surveys, and other digital platforms.
- Plan and support the organization of engagement events (e.g. campaigns, roadshows, workshops, live sessions) to effectively engage stakeholders and employees.
- Coordinate closely with project teams, business stakeholders, and Corporate Communications to ensure consistent, timely, and efficient communication delivery.
- Support change impact assessments and training needs identification, ensuring communication and enablement activities are aligned with user readiness and adoption goals.
- Contribute to other change management activities as required, with a primary focus on communication and engagement.

Pay: ₹2,000,000.00 per year

Work Location: Remote

📌 EKM (Enterprise Knowledge Management) (India)
🏢 PRORSUM TECHNOLOGIES
📍 India