29 Aug
|
The Kulish School
|
Shahpura
29 Aug
The Kulish School
Shahpura
Job DescriptionJob Description – Admission Counselor NPosition: Admission Counselor NDepartment: Admissions NLocation: Jaipur NIndustry: Education / International School NReporting To: Head of Admissions / School Leadership NAbout the Role NWe are looking for an experienced, student-centric, and proactive Admission Counselor to manage prospective parent enquiries and guide families throughout the school admission journey. NThe ideal candidate should have excellent communication and interpersonal skills, a customer-focused approach, and the ability to effectively communicate the school‘s vision, academic programmes, learning philosophy, and overall value proposition to prospective families. NThe Admission Counselor will play a key role in converting enquiries into admissions while ensuring that every prospective family receives a professional, informative, and positive experience. NKey Responsibilities N1. Enquiry & LeadManagement Nn Handle admission enquiries received through phone calls, emails, walk-ins, website, social media, and other digital channels. N Understand the requirements and expectations of prospective parents and provide appropriate information. N Maintain regular follow-ups with prospective families and ensure timely responses to all enquiries. N Manage the admission enquiry pipeline and track leads from initial enquiry through enrolment. Nn2. Parent Counselling & School Representation Nn Counsel prospective parents regarding the school‘s curriculum, academic programmes, teaching methodology, facilities, activities, and overall educational philosophy. N Clearly communicate theschool‘s vision, mission, values, and unique value proposition. N Address parent queries and concerns professionally and provide accurate information. N Build strong relationships with prospective parents and create a positive impression of the school. Nn3. School Tours Nn Conduct professional and engaging campus/school tours for prospective families. N Explain key facilities,learning spaces, programmes, activities, and student experiences during the tour.
N Personalise the school tour based on the interests and requirements of the family. N Ensure prospective parents receive a welcoming and memorable experience. Nn4. Admission Process Management Nn Guide parents through the complete admission process, including: N Enquiry and registration N Application submission N Documentationn Assessments/interactions N Admission decisionn Fee/payment formalities N Final enrolmentn Coordinate with academic, administration, finance, and other relevant departments to ensure a smooth admission experience. N Keep parents updated about the status of their application at every stage. Nn5. Data & MIS Management Nn Maintain accurateand updated records of enquiries, leads, follow-ups, applications, conversions, and enrolments. N Regularly update the admission CRM/MIS or other lead management systems. N Prepare admission-related reports and provide regular updates to the reporting manager. N Monitor lead conversionand follow-up effectiveness. Nn6. Parent Relationship Management Nn Develop and maintain strong relationships with prospective and newly enrolled families. N Ensure timely and professional communication throughout the admission journey. N Handle parent concerns and coordinate with the concerned teams for resolution. N Maintain a high level of professionalism and confidentiality while dealing with families. Nn7. Admission Events & Outreach Nn Support and participate in Open Houses, admission events, school exhibitions, parent interactions, workshops, and outreach activities. N Assist in school marketing and admission campaigns when required.
N Support other admission-related activities and initiatives assigned by the management from time to time. NnRequired Skills & Competencies Nn Excellent verbal and written communication skills. N Strong counselling, presentation, and interpersonal skills. N Customer/parent-centricapproach with strong relationship-building ability. N Good understanding of the school admission process and education sector. N Strong follow-up and lead-conversion skills. N Ability to confidently conduct school tours and presentations. N Good coordination and organisational skills. N Proficiency in MS Office, CRM/MIS, email, and digital communication platforms. N Ability to handle multiple enquiries and priorities effectively. N Professional appearance, positive attitude, and confident personality. NnEducational Qualification Nn Bachelor‘s degreein Education, Business Administration, Marketing, Communication, Psychology, or a related field. N A postgraduate qualification will be an added advantage. NnExperience Nn 3–6 yearsof relevant experience in school admissions, counselling, education sales, customer relationship management, or a similar role. N Experience in IB / IGCSE / International / Premium K-12 schools will be preferred. N Candidates with solid experience in parent counselling and admission conversion may also be considered. NnKey Performance Indicators (KPIs) Nn Number of qualified admission enquiries handled. N Lead-to-application conversion. N Application-to-enrolment conversion. N Timeliness and quality of follow-ups. N Parent satisfaction andexperience. N Accuracy of admission MIS/CRM data. N Participation and contribution to admission events and outreach initiatives. NnIdeal Candidate Profile NThe ideal candidate will be a confident communicator, empathetic counsellor, and relationship builder who can understand the needs of parents and effectively present the school‘s educational offerings. The person should be target-oriented while maintaining a warm, professional, and student-first approach.
📌 Admission Counselor (Shahpura)
🏢 The Kulish School
📍 Shahpura