Key Requirements

- Robust knowledge of computer hardware, software, applications, operating systems, and basic networking.
- Excellent communication and customer service skills.
- ITIL certification preferred.
- Experience in Incident Management, Service Requests, troubleshooting, ticketing, and SLA adherence.
- Ability to resolve issues remotely and escalate complex incidents when required.
- Experience with knowledge base and ticket documentation.

Interview Details:

- In-Person Drive

Location: Bangalore / Hyderabad

Shift: Rotational Shifts

Cab Facility: Available

Key Requirements

- Strong knowledge of computer hardware, software, applications, operating systems, and basic networking.
- Excellent communication and customer service skills.
- ITIL certification preferred.
- Experience in Incident Management, Service Requests, troubleshooting, ticketing, and SLA adherence.
- Ability to resolve issues remotely and escalate complex incidents when required.
- Experience with knowledge base and ticket documentation.

Interview Details:

- In-Person Drive

Skills: It Support, Customer Service

Experience: 1.00-3.00 Years

📌 IT Service Desk Analyst (Bengaluru)
🏢 Artech Infosystems Private
📍 Bengaluru