29 Aug
|
Medi Assist
|
Mumbai
29 Aug
Medi Assist
Mumbai
Job description
- Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
- Track and control documents to ensure TAT of claims/cards as per SLA.
- Feedback from Insurers and Corporates.
- Additional revenue opportunities from existing Corporates.
Non voice coordinator
- Respond to queries from the employees of the corporate through e-mails.
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.
Skills: Client Support, Customer Support, TAT, Sla
Experience: 1.00-4.00 Years
📌 CRM -Executive / Sr Executive- TPA (Mumbai)
🏢 Medi Assist
📍 Mumbai