Customer Care Executive - Inbound Call Centre (Bengaluru)

Customer Care Executive - Inbound Call Centre (Bengaluru)

29 Aug
|
Medi Assist
|
Bengaluru

29 Aug

Medi Assist

Bengaluru

Job Description

- Positive in Communication, Ability to take calls.
- Good in English and Hindi Language.
- Willing to work in different shifts Morning & Afternoon Shifts (flexibility)
- Calls related to Claims and Approvals, Reimbursements, Health Insurance
- Handling customers calls and call back for complaint calls.
- Responsible for attending calls & have to co-ordinate with the customers in regard.
- Responsible for conducting briefing about any changes / new updates or process change from time to time
- Good Communication skills for Handling Escalation Emails & Calls
- Basic Insurance Knowledge
- Require Good oral and Written communication.
- Client Management.
- Ability to effectively deal with and manage stressful situation

Skills: Hindi, Customer Care, Inbound, Call Center Agent

Experience: 0.00-4.00 Years

📌 Customer Care Executive - Inbound Call Centre (Bengaluru)
🏢 Medi Assist
📍 Bengaluru

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