Summary

We're searching for a Senior ServiceNow Designer/Architect to spearhead the creation and delivery of ServiceNow solutions and help support our security and infrastructure automation mandate. The ideal candidate will not only possess a proven grasp of ServiceNow architecture, App Engine development, security, and integration best practices but also chart the long-term roadmap for the solutions implemented, all while staying ahead of the curve on the latest ServiceNow product capabilities and roadmaps.

#LI-MH1

Detailed Description

Solution Design:

- Architect and design comprehensive ServiceNow solutions that align with business requirements and organizational goals.
- Create technical designs, including data models, workflows, and UX.
- Ensure solutions are scalable, maintainable, and compliant with industry, corporate, security and regulatory standards.
- Continuously improve and leverage ServiceNow's ITOM module to enhance CMDB data accuracy and Asset Management practices

Application Development:

- Develop and maintain custom ServiceNow applications using App Engine.
- Implement complex business logic, integrations, and automation workflows.
- Code to high quality standards and best practices. Mentor junior developers and establish department best practices

Citizen Developer Enablement:

- Develop and implement strategies to empower citizen developers to create and maintain their own ServiceNow applications.
- Provide training and support to citizen developers.
- Establish governance and best practices for citizen-developed applications.

Integration Management:

- Integrate ServiceNow with external systems and applications.
- Utilize industry-standard protocols and technologies for seamless data transfer and functionality.

Technical Leadership:

- Provide technical guidance and support to junior developers




- Participate in design reviews and code walkthroughs.
- Stay abreast of the latest ServiceNow technologies and trends to identify opportunities and

Stakeholder Management:

- Collaborate closely with business and IT stakeholders to gather requirements and provide ongoing updates.
- Manage user expectations and ensure solution alignment with business objectives

Knowledge/Skills/Competencies

Education: Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.

Experience:

- Minimum of 7 years of experience as a ServiceNow Designer or Architect.
- Proven experience architecting and developing complex ServiceNow solutions using App Engine.
- Experience in leveraging ServiceNow to automate infrastructure management (both on-prem and cloud)
- Experience in enabling citizen developers and empowering them to create and maintain their own ServiceNow applications.
- Experience with ServiceNow's IT Operation Management (ITOM) product.

Technical Skills:

- Extensive knowledge of ServiceNow platform architecture, application development, and integration capabilities.
- Strong proficiency in ServiceNow's Integration Hub and Discovery Pattern Customizations.
- Experience with Agile development methodologies
- Experience with REST APIs, web services, and cloud computing concepts

Soft Skills:

- Excellent communication and presentation skills.
- Robust analytical and problem-solving abilities.
- Ability to work independently and as part of a team.
- Passion for learning and staying abreast of industry trends.

Additional Qualifications:

- Certified ServiceNow Architect (CSA) or ServiceNow Certified Professional - Designer (SCPD) would be an added advantage
- Experience with modern frameworks like Angular js

Skills: Servicenow, Rest Api, Agile Methodologies, ITOM

Experience: 7.00-10.00 Years

📌 ServiceNow Architect (Chennai)
🏢 Celestica Electronics (S) Pte
📍 Chennai