Job Description: Shift will be 5:30 PM 03:00 AM and this will be Hybrid.
The Workforce Administration New Associate will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client.
Read, understand and analyze client process as per the business rules.
Execute the process accurately and timely as a hands-on processor.
Escalate issues and seek advice when faced with complex issues/problems.
Always demonstrate the highest level of customer service.
Complete onboarding formalities.
Execute process steps related to people movement and benefits administration.
Ensure and maintain the security and confidentiality of client data.
Understand and adhere to Job Description: Shift will be 5:30 PM 03:00 AM and this will be Hybrid.
The Workforce Administration New Associate will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client.
Read, understand and analyze client process as per the business rules.
Execute the process accurately and timely as a hands-on processor.
Escalate issues and seek advice when faced with complex issues/problems.
Always demonstrate the highest level of customer service.
Complete onboarding formalities.
Execute process steps related to people movement and benefits administration.
Ensure and maintain the security and confidentiality of client data.
Understand and adhere to processes and working methods.




Understand relevant HR and Safety legislation as appropriate and manage cases and inform clients.
Understand & perform the full range of Workforce Administration processes (Employee Life Cycle) which includes onboarding the candidate, people movement & benefits administration.
Must have clear understanding of the existing performance metrics in the process, how they are measured and improve the measurement system to make it more effective and transparent.
Follow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads.
Must be able to propose process improvement ideas which can reduce time, improve accuracy or enhance controls.
Knowledge of MS Office and Excel skills would be a plus
Good organizational & prioritisation skills
Analytical and problem-solving skills
Multi-cultural awareness
Passion for customer service
Team player processes and working methods.
Understand relevant HR and Safety legislation as appropriate and manage cases and inform clients.
Understand & perform the full range of Workforce Administration processes (Employee Life Cycle) which includes onboarding the candidate, people movement & advantages administration.
Must have clear understanding of the existing performance metrics in the process, how they are measured and improve the measurement system to make it more effective and transparent.
Follow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads.
Must be able to propose process improvement ideas which can reduce time, improve accuracy or enhance controls.
Knowledge of MS Office and Excel skills would be a plus
Good organizational & prioritisation skills
Analytical and problem-solving skills
Multi-cultural awareness
Passion for customer service
Team player

📌 HR Service Delivery New Associate (Bengaluru)
🏢 TRIGENT SOFTWARE PRIVATE
📍 Bengaluru