Job DescriptionDigiXL is seeking energetic and goal-oriented Admission Counsellors to drive student enrollments by managing leads, offering guidance, and converting inquiries into admissions. The ideal candidate will have strong communication skills, a consultative approach, and a passion for helping students make informed academic decisions while achieving enrollment targets.

N Key Responsibilities:
N Lead Management & Student Engagement
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- Connect with prospective students via calls, WhatsApp, email, and other communication channels. N
- Understand students’ academic background, career goals, and learning needs. N
- Recommend suitable programs aligned with individual aspirations. N
- Ensure timely, skilled, and consistent communication at all touchpoints. N

n Sales & Counselling
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- Present program features, benefits, career outcomes, and value propositions confidently. N
- Handle objections related to fees, eligibility, curriculum, and placement support. N
- Achieve daily, weekly, and monthly enrollment targets. N




- Follow a structured counselling and conversion process to maximize success rates. N

n Follow-ups & Admissions Process
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- Maintain regular follow-ups until final closure. N
- Assist students with applications, documentation, and fee payment procedures. N
- Ensure a smooth transition from inquiry to confirmed admission. N

n CRM & Data Management
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- Update lead status, follow-up notes, and conversion details accurately in CRM systems. N
- Track performance metrics and maintain data accuracy. N
- Review reports to improve individual conversion performance. N

n Cross-Functional Coordination
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- Coordinate with admissions, operations, and academic teams for seamless onboarding. N
- Share student feedback and market insights to enhance lead quality and campaigns. N

n Market & Product Knowledge
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- Stay updated on DigiXL’s program offerings, pricing, scholarships, and promotional

📌 Admission Counselor (Ernakulam)
🏢 DigiXL Academy
📍 Ernakulam