Customer Support Executive
Start Date
Starts Immediately
CTC (ANNUAL)
Competitive salary Competitive salary
Experience
No experience required
No experience required
Apply By
Not Provided
Posted today
Fresher Job
Be an early applicant
About the job
Customer Support Executive | Lucknow
Company: Teleperformance
Location: Lucknow
Process: Domestic Voice / International Customer Support (Voice & Chat)
Working Days: 5 Days Working | 2 Rotational Offs
Shift: Rotational / Night Shift as per process requirement
Salary: 17k CTC - 26k CTC + Incentives
Role Overview
Teleperformance is hiring Customer Support Executives to handle customer interactions through voice and chat support channels. The role involves assisting customers, resolving queries, providing accurate information, and ensuring a positive customer experience while meeting quality and performance standards.
Key Responsibilities
- Handle customer queries through calls and/or chat support.
- Provide accurate information and effective resolutions.
- Maintain professional communication and customer satisfaction.
- Document interactions and update records in the system.
- Follow process guidelines, quality standards, and escalation procedures.
- Achieve productivity, quality, and attendance targets.
Candidate Requirements
- Good communication skills in English and/or Hindi.
- Basic computer knowledge and typing skills.
- Customer-focused approach with strong problem-solving ability.
- Comfortable working in a fast-paced, target-driven environment.
- Freshers and experienced candidates can apply.
Important Instructions
5 Days Working with 2 Rotational Offs
Rotational/Night Shifts as per business requirement
Freshers & Experienced Candidates Eligible
Candidates must be comfortable with Voice and/or Chat Support processes
Final selection and shift allocation will be as per company policy
Build your career with Teleperformance and gain valuable experience in a energetic customer service environment.
Earn certifications in these skills
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: Competitive salary
Number of openings
1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
Additional Questions
Sign up to continue
Candidate sign up
Sign up/ Login with Google
Sign up with Email
OR
By continuing as a candidate, you agree to our T&C; .
Already registered? Login
Sign up to continue
Candidate sign up
Sign up/ Login with Google
Sign up with Email
OR
By continuing as a candidate, you agree to our T&C; .
Already registered? Login
📌 Customer Support Executive - Fresher (Lucknow)
🏢 TP
📍 Lucknow