Location: VishakapatnamCandidates who have already applied, PLEASE DO NOT APPLY.FRESHERS or Candidates with 1-2 years experienceFluency in Telugu is a MUSTSalary: 15k per monthKey Responsibilities:Customer Engagement & Assistance- Greet and attend to walk-in customers promptly and courteously.- Understand customer needs and recommend suitable AMC cookware solution.- Provide demonstrations of AMC products and explain features, benefits, and usage.- Make product related and recipe videos and post it on AMC SoMe handles.Sales Support- Assist customers with product selection, pricing, offers, and payment procedures.- Upsell and cross-sell AMC accessories and related products.- Maintain updated knowledge of ongoing promotions, discounts, and exchange offers.After-Sales Support- Handle customer service queries related to product use, care, and warranty.- Assist in the processing of returns, exchanges, or service requests.- Make tele service calls to all the new AMC customers to guide them in proper usage of Cookware.- Conduct Customer training classes for new/old customersGenerate sales leads- Identify and target potential institutional clients such as corporate institutions, cooking schools,



and government institutions etc- Develop and maintain a pipeline of prospects through cold calling, networking, and referrals.Skills:- Strong communication and interpersonal skills.- Product demonstration and presentation skills.- Basic computer knowledge (MS Office, CRM tools).- Problem-solving and customer handling abilities.Personal Attributes:- Pleasant and professional appearance.- Customer-centric and approachable attitude.- Patience and empathy in handling customer concerns.- Willingness to learn product details and cooking techniques.Work Schedule:- 6-day work week (including weekends and public holidays if required).- Working hours as per location.COMPETENCIES- Education: Graduate in Nutrition / Marketing / Hospitality.- Cookery skills are desirable- Proficiency in local language, English & Hindi- Excellent Interpersonal & Leadership skills- Willing to travel locally- Excellent Coordination & Communication skills- Valuable presentation and organizing skills- Good selling & training skills are desirable

📌 Customer Service Executive (Vizianagaram)
🏢 AMC India
📍 Vizianagaram