WE’RE HIRING | CUSTOMER SUPPORT AGENT – CHAT & VOICE

Location:

BangaloreExperience:

1–3 YearsQualification:

GraduatePreferred Background:

HospitalityEmployment Type:

Full-timeWe’re looking for customer-focused professionals with a

hospitality background

and excellent communication skills to join our Customer Experience team.Key Responsibilities

• Handle customer queries and complaints through

chat & voice• Understand customer concerns and provide effective solutions• Ensure

first-contact resolution

wherever possible• Handle escalations with empathy and professionalism• Coordinate with internal teams to resolve issues• Maintain accurate CRM/case records• Meet quality, resolution time and CSAT/NPS targetsWhat We’re Looking For





✅ 1–3 years of experience in

hospitality✅ Experience handling customers through

voice & chat✅ Excellent verbal and written communication✅ Robust listening and problem-solving skills✅ Customer-first attitude with a calm and professional approach✅ Graduate in any disciplineInterested candidates can apply/share their CV.

Please Share resume on [email protected]#Hiring #CustomerSupport #CustomerExperience #HospitalityJobs #CustomerServiceJobs #BangaloreJobs #ChatSupport #VoiceProcess #HospitalityProfessionals #ImmediateHiring #JobsInBangalore #HiringNow

📌 Customer Support Agent (Mumbai)
🏢 Viva Couture & Multiple Brands
📍 Mumbai