Customer Service Executive (Mumbai)

Customer Service Executive (Mumbai)

29 Aug
|
SAFE SEA LOGISTICS PRIVATE
|
Mumbai

29 Aug

SAFE SEA LOGISTICS PRIVATE

Mumbai

Job Type: Full-time

We are hiring an Export Import Executive to manage Export & Import Documentation, Client Coordination, and B2B Operations for multiple Manufacturing Accounts. This role is ideal for candidates interested in Export Import Operations, Client Servicing, and Back Office Management.Roles & ResponsibilitiesManage Export & Import Documentation, including Invoices, Bills of Lading, Customs Documentation, and Shipping RecordsHandle Client Coordination, Client Servicing, Customer Support, and Client Follow-upSupport Order Processing, Order Management, Production Planning, and Dispatch CoordinationMaintain MIS, Excel Sheets, Data Management, and Back Office RecordsTrack Packaging Material, Client-owned Materials, and assist in Client DocumentationCoordinate with Manufacturing Operations, Factory Teams, Stores, and Dispatch TeamsAssist in Telecalling, Customer Care, and Client Escalation HandlingEnsure smooth B2B Client Coordination and Export Import OperationsKey Responsibilities:Oversee customs clearance and import/export documentation.Coordinate with customs brokers, freight forwarders, shipping lines, and transporters.Manage inbound and outbound logistics operations.Ensure timely clearance, dispatch,



and delivery of shipments.Monitor freight costs and optimize logistics expenses.Ensure compliance with customs, DGFT, and other regulatory requirements.Resolve shipment delays, customs issues, and logistics challenges.Maintain accurate records of imports, exports, duties, and logistics expenses.Develop and maintain relationships with logistics service providers.Lead and supervise the C&F; and logistics team.Eligibility & Preferred BackgroundGraduate / Post-GraduateFreshers and candidates with experience in Export Import Operations, Documentation, Client Coordination, Back Office Operations, Order Processing, or Telecalling Executive can applyStrong English Communication, Coordination Skills, Teamwork, Problem-Solving Ability, and Client Handling Expertise2+ years of experience in Clearing & Forwarding, Import-Export, or Logistics Management.Job LocationAhmedabad (Only Ahmedabad based candidates should apply)Job Location :Ashram Road (income tax), AhmedabadOn Call Assistance:(phone hidden) || [email protected] Type:Full time

📌 Customer Service Executive (Mumbai)
🏢 SAFE SEA LOGISTICS PRIVATE
📍 Mumbai

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