Job Description
Hiring #ClientServicing Yup This one is for folks with a minimum of 1 & maximum of 3 years work experience in Client Management in a Digital Agency and / or a Social Media Agency.
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nDriven by excellence, we are looking for a polymath. One who loves solving problems, is high on EQ and empathy & comes with a high sense of ownership. Combating refusals with persistence, one who thrives under pressure. Excellent communication skills are a must along with knowledge of social media.
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nEnthusiastic, and unabashedly result-oriented. If challenges excite & you value integrity, this role is for you. This role also requires you to work across functions and departments to bring ideas to life
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nWe are looking for everyday superhero/s who come with/have superpowers that delight
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- Knowledge of the social media and digital content landscape.n
- Understanding of platforms, content formats and analytics.n
- A keen interest in consumer behaviour and growth marketing.n
- Experience in managing and developing new client relationships within the full lifecycle of the account - from on-boarding, ongoing account management, technical troubleshooting, to reporting.n
- The ability of being meticulous, detail oriented and focused in driving daily conversations and deliverables (internal & external).n
- This role also requires you to work across functions and departments to bring the product to life.n
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nYour Primary Responsibilities will include:
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- Thinking for social and digital while ensuring client delightn
- Managing key projects with productive execution across cross-functional teamsn
- Cracking briefs, processing and executing client projects independentlyn
- Coordinating with internal teams to ensure timely fulfillment of projectsn
- Maintaining trackers, reports for client interaction, product/ service usagen
- Driving and increasing value across existing clients.n
- Planning, strategising and execution of campaignsn