The Professional Couriers is a leading last-mile express logistics service provider with operations across India and internationally. We are looking for an experienced
Business Development Manager
to drive lead generation, client acquisition, revenue growth, and client retention.Key Responsibilities
Generate business leads through field sales and cold calling.Identify and develop profitable business opportunities.Coordinate with delivery executives, branch teams, and territory heads to generate verified business leads.Schedule and attend customer meetings and appointments.Manage client acquisition, onboarding, and retention.Prepare and coordinate quotation approvals, including seal and signature.Ensure consignment data is shared accurately with the Customer Care Department.Handle and escalate customer complaints appropriately.Coordinate with management to address customized client requirements.Conduct monthly performance reviews and track business performance.Drive
upselling and cross-selling
opportunities with existing and potential clients.Manage and coordinate
RFQ response documents
for logistics business opportunities.Maintain and update daily and monthly business reports.Coordinate with Branch, Operations, and Customer Care teams to ensure smooth project execution.Drive revenue generation for assigned branches and sectors.Support the annual rate revision process to improve overall revenue.Required Skills & Qualifications
Experience:
5+ years of experience in the Courier, Express Cargo, or Logistics industry.Education:
Graduate in any discipline.Fluent in
English and Kannada
.Excellent written and verbal communication skills.Strong problem-solving and decision-making abilities.Good teamwork and cross-functional coordination skills.Working knowledge of
MS Word and MS Excel
for reporting and data entry.Two-wheeler required
for field travel.Candidates with prior work experience in