Job Description
Hiring | VP – Retail Operations
n Location: Mumbai
n Experience: 12–15 Years
n CTC: ₹40–80 LPA
n Industry: Leading Luxury Retail Brand
n Reporting to: COO
nAbout the Role
nLead multi-store retail operations and sales performance across a defined region, driving revenue, profitability, customer experience and operational standards.
nKey Responsibilities
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- Own sales, revenue, margin, NPS and operational KPIs across multiple stores.n
- Lead and coach Area Managers and Store Managers to achieve targets.n
- Drive store productivity, conversion, customer exerience and turnaround plans .n
- Ensure SOP, audit, inventory and operational compliance across stores.n
- Lead new store openings and post-launch performance .n
- Manage franchise and company-operated store standards .n
- Drive customer retention and loyalty initiatives.n
- Partner with the COO on regional growth and operational strategy .n





nIdeal Profile
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- 12–15 years in retail operations, including 4+ years managing multiple stores / Area Managers .n
- Solid experience in multi-store retail sales and operations .n
- Experience in luxury, premium, fashion or consumer retail preferred.n
- Exposure to franchise and company-operated retail formats preferred.n
- Strong understanding of store P&L;, sales KPIs, inventory and customer experience .n
- Proven people leadership and coaching capability.n
- Willingness to undertake extensive travel across stores .n

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n Interested candidates can apply with their updated profile on [email protected]
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n#Hiring #RetailOperations #RetailLeadership #SalesLeadership #LuxuryRetail #RetailJobs #MumbaiJobs #OperationsLeadership

📌 Vice President of Retail Operations (Mumbai)
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