Job Description N Role Overview
N nDropX Logistics is looking for an Amazon EDSP experienced Team lead to manage end-to-end last-mile operations at Perumbavoor station. The role will be responsible for driving operational excellence, improving delivery performance, optimizing costs, and ensuring consistent service quality across all DropX stations.
N n Key Requirement (Non-Negotiable)
N n Prior experience working in Amazon Last Mile EDSP Operations is mandatory.
NThe candidate must have previous experience:
N - Managing Amazon EDSP (Delivery Service Partner) operations
NCandidates without Amazonlast-mile operations experience will not be considered.
N n Key Responsibilities
N n - Own end-to-end last-mile operations across DropX Perumbavoor station
N - Drive station performance against key operational metrics and client SLAs.
N - Manage and improve delivery performance, productivity, and cost efficiency.
N - Lead station support executives & delivery associates under the assigned shift




N - Execute standard operating processes across station
N - Identify operational gaps and drive continuous improvement initiatives.
N - Ensure compliance with Amazon operational requirements and processes.
N - Manage manpower planning, productivity, and resource optimization.
N - Handle operational escalations and ensure timely resolution.
N - Work closely with business and client teams to achieve growth and service objectives.
N n Candidate Requirements
N n - Mandatory: Previous experience in Amazon last-mile EDSP operations
N - 2+ years of experience in last-mile logistics
N - Solid understanding ofAmazon delivery station operations and processes.
N - Proven ability to lead large teams
N - Strong analytical, problem-solving, and execution skills.
N - Experience in cost optimization and operational improvement.
N - Willingness to travel extensively across operational locations.

📌 Team Lead (Ernakulam)
🏢 DROPX LOGISTICS
📍 Ernakulam