Job Description
Below are the roles and responsibilities:
nJob Location- Gurgaon
nDesignation- Operations Audit Executive
nCTC - 3LPA-4LPA
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nWe are looking for an Operations Audit Executive who will act as the internal check-and-balance for our day-to-day operations — pickups, purchase, customer retention, and repeat business. This is not a one- time or spot-check role. It is an ongoing, full-time function that requires continuously pulling data, cross-verifying it against ground reality, chasing down discrepancies to their root cause, and following through until corrective action is actually implemented and holds.
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nKey Responsibilities
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- Review and reconcile operational data to identify discrepancies, anomalies, and process gaps.n
- Investigate irregularities by checking transaction records, timestamps, locations, and team inputs.n
- Identify potential losses and leakages such as weight mismatches, pricing errors, duplicate payouts, and process deviations.n
- Track recurring issues and analyze patterns across teams, locations, and time periods.n




- Conduct root cause analysis and recommend practical corrective actions and process improvements.n
- Prepare daily, weekly, and monthly audit reports with findings, evidence, impact, and recommendations.n
- Coordinate with Operations, Purchase, Customer Support, and field teams to verify issues and ensure corrective actions are implemented.n

nQualifications & Experience
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n● Graduate in any discipline, preferably in Commerce, Finance, Business Administration, or a related field.
n● 1–2 years of experience in audit, operations audit, data analysis, compliance, or a similar role.
n● Proven experience in data review, discrepancy identification, reconciliation, root cause analysis, and reporting.
n● Robust experience in identifying process gaps, operational leakages, and recurring issues.
n● Experience in startups, e-commerce, logistics, mobility, waste management, or service-based industrie

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