Are you ready to join a world-class team at Aristocrat? As a top company in gaming content and technology, we aim to bring happiness to life through play. Our mission is to deliver outstanding performance and invent unforgettable experiences for our customers. As a Billing Specialist at our India AR Delivery Hub, you will be key in finance operations. You will ensure billing accuracy and assist our Americas and APAC regions. This role offers the chance to work with powerful AI and automation tools in an energetic, collaborative workspace. If you are ambitious, diligent, and ready to make a difference, we want you on our team

What You'll Do
- Perform standardized billing processes including invoice creation, recurring billing, customer portal uploads, and invoice distribution.
- Support billing queue management and process first-pass invoice corrections and standard credit/rebill activities.
- Maintain comprehensive billing documentation, status tracking, and SLA reporting.
- Address complex billing issues, contract/pricing questions, and customer concerns,



raising them to regional billing owners or AR Resolution as needed.
- Adhere strictly to billing SOPs, quality controls, and regional service requirements.
- Provide cross-training and backup coverage across regional billing portfolios.
- Apply approved AI-enabled and automated tools for billing tasks and documentation.
- Identify and flag billing exceptions, process gaps, and opportunities for automation improvements to the Hub Manager and regional billing leads.

What We're Looking For
- 2+ years of experience in billing, invoicing, accounts receivable, finance operations, or shared services.
- Robust attention to detail with proven ability to follow SOPs and controls meticulously.
- Proficiency with ERP systems, customer portals, and shared inbox/work queue processes is preferred.
- Excellent written communication skills and effective management of customer concerns.
- Comfort with using AI-enabled tools, work

📌 Billing Specialist (Gurugram)
🏢 Aristocrat
📍 Gurugram