Job Description
? We’re Hiring: Customer Support Executive | Bhanzu
n? Location: Bangalore
n? Work Mode: Work From Office (WFO)
n? Shift: Day Shift (9 Hours shift)
n? Working Days: 6 Days
n⚡ Joining: Immediate Joiners Preferred
n? Role: Individual Contributor
nCTC - 4 LPA
nExcellent communication skillls
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nKey Responsibilities:
nAct as the single point of contact for customers and represent Bhanzu support.
nHandle customer queries through calls, emails, and chats.
nMake proactive outbound calls and build strong customer relationships.
nUnderstand customer needs and provide suitable solutions.
nCoordinate with cross-functional teams to resolve customer issues.
nFollow up with customers to ensure timely resolution.




nBuild and maintain long-term relationships with existing customers.
nDevelop solid knowledge of Bhanzu’s products and services.
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nRequirements:
nGraduate in Management, Marketing, Communication, or a related field.
nExperience in Customer Service, Relationship Management, or a similar role.
nGood knowledge of MS Office, CRM, and ticketing systems.
nExcellent communication and interpersonal skills.
nStrong problem-solving and conflict-resolution abilities.
nAbility to multitask and handle challenging customer situations with patience.

📌 Customer Support Specialist (Bengaluru)
🏢 Bhanzu
📍 Bengaluru