Job Description
Location: Mumbai
nExperience: 1–3 Years
nWork Model: Full time -Onsite
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nAbout Client:
nOur client is a premium sports, fitness, wellness and community brand operating across Mumbai, Pune, Bengaluru and Delhi. Its ecosystem includes Padel, Pickleball, Academies, Pilates, HYROX, Kids & Women’s programs, tournaments, events and recovery services.
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nRoles & Responsibilities
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- Own the complete customer journey from lead generation to conversion, payment and onboarding.n
- Handle inbound leads through WhatsApp, calls, Instagram, referrals and events.n
- Follow up with leads, understand their requirements and recommend the right product.n
- Drive outbound sales through dormant leads, referrals, corporate outreach and events.n
- Build customer relationships and drive retention, upselling and cross-selling.n
- Track conversion, response time, revenue per lead and other sales metrics.n
- Improve sales scripts,



follow-up processes and customer acquisition strategies.n
- Participate in tournaments and events to generate new customers.n

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nMandatory Requirements
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- 1–3 years of experience in sales, inside sales, customer success, business development or customer-facing roles.n
- Excellent communication and phone/WhatsApp selling skills.n
- Strong follow-up and relationship-building abilities.n
- Target-oriented and commercially driven.n
- Proactive, self-motivated and comfortable with minimal supervision.n
- Comfortable working in a quick-paced environment.n
- Willing to work from the Mumbai office and at centres/events, including some evenings and weekends.n

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nPreferred Background
nSports, fitness, hospitality, D2C, consumer startups, events, premium retail or edtech experience is preferred but not mandatory.

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