Job Description
Collection & Liaisoning Officer Hard Bucket Collections & Legal Recovery | Haryana Market | Individual Contributor Job Title Collection & Liaisoning Officer (Hard Bucket / Legal Recovery) Department Collections & Recovery Reports To Collections Head / Regional Collections Manager Location [Base Location], Haryana — field role covering the Haryana market Employment Type Full-time, on-roll Team Size Individual contributor — no reportees, no supervisory responsibility Experience Minimum 5 years in collections, with at least 2 years at a senior / hard-bucket level CTC Range INR 4,00,000 – 7,20,000 per annum, based on experience and demonstrated recovery track record Travel Extensive daily field travel across assigned Haryana districts (own two-wheeler/four-wheeler required) About the Role We are hiring a seasoned field collections qualified to own our hardest recovery cases in Haryana. This is a specialist, individual-contributor position created for one purpose: to close the accounts that everyone else has already failed to close. You will personally handle 60+ DPD,



chronic, skip-traced, and legally escalated cases — visiting borrowers yourself, negotiating face to face, and driving the account to closure. Alongside this, you will build and maintain the company’s working relationships with local police authorities, district administration, court staff, panel advocates, and other stakeholders across Haryana, so that our recovery efforts are supported, lawful, and well-documented. This is a self-regulating, high-accountability role. There is no team to delegate to and no managerial track attached to it. Your output is measured entirely by the cases you personally resolve — and by resolving them strictly within the RBI Fair Practices Code and the legal framework applicable to NBFCs. Key Responsibilities A. Hard Bucket Field Collections (60+ DPD) • Own the assigned hard bucket end to end — 60+ DPD, 90+ DPD, NPA, written-off, and chronic bounce accounts a

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