Job Description
Collection & Liaisoning Officer
nHard Bucket Collections & Legal Recovery | Haryana Market | Individual Contributor
n

nJob Title
nCollection & Liaisoning Officer (Hard Bucket / Legal Recovery)
nDepartment
nCollections & Recovery
nReports To
nCollections Head / Regional Collections Manager
nLocation
n[Base Location], Haryana — field role covering the Haryana market
nEmployment Type
nFull-time, on-roll
nTeam Size
nIndividual contributor — no reportees, no supervisory responsibility
nExperience
nMinimum 5 years in collections, with at least 2 years at a senior / hard-bucket level
nCTC Range
nINR 4,00,000 – 7,20,000 per annum, based on experience and demonstrated recovery track record
nTravel
nExtensive daily field travel across assigned Haryana districts (own two-wheeler/four-wheeler required)
n

nAbout the Role
nWe are hiring a seasoned field collections qualified to own our hardest recovery cases in Haryana. This is a specialist, individual-contributor position created for one purpose:



to close the accounts that everyone else has already failed to close.
nYou will personally handle 60+ DPD, chronic, skip-traced, and legally escalated cases — visiting borrowers yourself, negotiating face to face, and driving the account to closure. Alongside this, you will build and maintain the company’s working relationships with local police authorities, district administration, court staff, panel advocates, and other stakeholders across Haryana, so that our recovery efforts are supported, lawful, and well-documented.
nThis is a self-regulating, high-accountability role. There is no team to delegate to and no managerial track attached to it. Your output is measured entirely by the cases you personally resolve — and by resolving them strictly within the RBI Fair Practices Code and the legal framework applicable to NBFCs.
nKey Responsibilities
nA. Hard Bucket Field Collections (60+ DPD)
n• Own the assigned hard bucket end to end — 60+ D

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