About Position:

We are identifying an Account Manager/Client Partner who will be responsible for leading sales activities for Technology Services. A key aspect of the role is to inspire customers on their product engineering and digital transformation journey and advise how Persistent could play an integral part in that journey. To own and cultivate business relationships with horizontals or verticals, to jointly serve a client in a sell-with/sell-to mode, and to achieve Revenue/Topline, margin, and customer satisfaction as per the scope of Sales Targets planned for the respective unit.
- Role: Client Partner – India Enterprise Business
- Location: Kolkata
- Experience: 16 to 20 years
- Job Type: Full Time Employment

What You'll Do:
- Sales Strategy:
- Co-create Joint Business Value Propositions for the business relationship and develop a set of shared objectives for the relationship.
- Developing the relationship structure and developing and implementing a robust set of partner metrics.
- Developing and implementing an alliance reward system and conducting relationship audits.



Establishing operational B2B alignment, Developing and implementing risk-sharing strategies.
- Managing relationship changes, and establishing a relationship management center of excellence.
- Customer Focus:
- Manage customer expectations and contribute to a high level of customer satisfaction for the vertical or region.
- Compile information and data related to customer and prospect interactions.
- Monitor customer, market, and competitor activity and provide feedback to the LoB leadership team.
- Account Mapping:
- Collecting all the customer information needed to sell the products or services. Chalk out a plan and ensure execution on ‘Cross-Selling’ and ‘Up-Selling’.
- Sales Excellence:
- Ensure the chance assessment, qualification, developing response strategy, proposal development, review and feedback process, competitive positioning, and pricing/commercial decisions.
- Take appr

📌 Client Partner (Kolkata)
🏢 Persistent Systems
📍 Kolkata